Privacy Policy

Global Logic Media (“we,” “our,” “us,” or “the Agency”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website (https://www.globallogicmedia.com/), contact us, request our services, or interact with our digital marketing campaigns.

Our services may include digital marketing, search engine optimisation (SEO), social media marketing, website design and development, Google Ads, Meta Ads, paid advertising, content creation, graphic design, branding, and lead generation.

We may collect the following information depending on how you interact with our website and services.

2.1 Personal Information

• Full name
• Email address
• Phone number
• Business name
• Job title or professional information
• Information submitted through contact forms, consultation requests, or enquiries

2.2 Business and Project Information

• Website URLs and social media profile links
• Business requirements and marketing objectives
• Project briefs, brand guidelines, and creative assets
• Information required for quotations, proposals, contracts, and invoices
• Information voluntarily shared during business communications

2.3 Technical Information

Depending on our website configuration, we may collect technical information such as IP address, browser type, device type, operating system, referring website, pages visited, time spent on pages, and approximate location derived from technical information.

2.4 Communication Information

We may retain relevant communications exchanged through email, telephone, website forms, and business messaging services for customer support, project management, recordkeeping, and dispute resolution.

We may use collected information to:

• Respond to enquiries and consultation requests.
• Provide information about our services.
• Prepare proposals, quotations, and service agreements.
• Deliver and manage digital marketing and creative projects.
• Communicate project updates, deadlines, payments, and support information.
• Improve website functionality and user experience.
• Analyse website traffic and marketing performance where applicable.
• Measure advertising effectiveness and campaign results.
• Protect our website, systems, clients, and business operations.
• Prevent fraud and address security issues.
• Maintain business records and meet legal obligations.
• Send promotional communications where permitted by law.

We process personal information on an appropriate lawful basis, including consent where required, steps taken at your request, contractual necessity, and other grounds permitted by applicable law.

Our website may use cookies, pixels, tags, and similar technologies, depending on the tools and integrations configured on the website.

These technologies may be used to:

• Support essential website functionality.
• Remember preferences.
• Understand website traffic and visitor behaviour.
• Measure marketing and advertising performance.
• Improve website content and functionality.
• Support remarketing or personalised advertising where enabled.

Where required by law, we will request consent before activating non-essential cookies or tracking technologies.

You may manage cookies through your browser settings or any cookie preference mechanism available on our website. Disabling certain cookies may affect website functionality.

Where configured, we may use third-party services such as Google Analytics, Google Ads, Meta advertising tools, or similar analytics and advertising platforms.

These services may process information such as online identifiers, device information, website interactions, and advertising events to provide analytics, conversion measurement, campaign optimisation, or remarketing services.

The specific information processed depends on the tools activated and their configuration. We do not represent that every named service is currently installed or active on our website.

Third-party providers may process information according to their own privacy policies and applicable terms. Where required, we will obtain appropriate consent before enabling relevant tracking technologies.

We may disclose information to the following categories of recipients where reasonably necessary and legally permitted:

6.1 Service Providers

Website hosting providers, email services, CRM platforms, analytics providers, payment processors, and technical support providers.

6.2 Advertising and Marketing Platforms

Advertising and analytics providers that assist with campaign delivery, conversion measurement, reporting, and optimisation.

6.3 Professional Advisers

Legal, accounting, compliance, or other professional advisers where reasonably necessary.

6.4 Legal and Regulatory Authorities

Authorities or other parties where disclosure is required by applicable law, valid legal process, or to protect legal rights and security.

6.5 Business Transfers

Information may be transferred as part of a merger, restructuring, acquisition, or transfer of business assets, subject to applicable legal requirements.

We take reasonable steps to ensure that service providers handle information appropriately and in accordance with applicable agreements and law.

When clients engage Global Logic Media for digital marketing, advertising, website development, SEO, or related services, we may process business information and other data necessary to perform the agreed work.

Clients are responsible for ensuring that information they provide to us may lawfully be shared and used for the agreed purposes.

Where we process personal data on behalf of a client, the respective responsibilities of the client and Global Logic Media may be governed by the relevant service agreement and applicable data protection laws.

We will not intentionally use client information for unrelated purposes outside the agreed engagement unless permitted or required by law.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.

Retention periods depend on the type of information, contractual requirements, applicable laws, and legitimate business needs.

When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to legal obligations, backup retention, and technical limitations.

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

Our website or service providers may use infrastructure located outside your state or country. Accordingly, personal information may be processed or stored in other jurisdictions.

Any such transfer will be handled in accordance with applicable laws and any required safeguards or restrictions.

Depending on the applicable law and the circumstances of processing, you may have rights to:

• Request access to your personal information.
• Request correction or updating of inaccurate information.
• Request erasure of personal information, subject to legal exceptions.
• Withdraw consent where processing is based on consent.
• Request information about the processing of your personal data.
• Opt out of promotional communications.
• Raise a privacy-related grievance or complaint.

To exercise an applicable right, please contact us using the contact information provided in this policy. We may request reasonable information to verify your identity and prevent unauthorised disclosure.

We will handle requests within the time limits and in the manner required by applicable law.

We may send service-related communications concerning enquiries, consultations, proposals, ongoing projects, invoices, or support.

We may also send promotional communications where permitted by law and, where required, with your consent.

You can opt out of promotional emails through an available unsubscribe mechanism or by contacting us directly.

Opting out of promotional communications will not prevent essential communications relating to an ongoing project, transaction, or legal obligation.

Our website may contain links to third-party websites, social media platforms, or external services.

We do not control the privacy practices, content, or security of third-party websites. Your interactions with those websites are governed by their respective terms and privacy policies.

We recommend reviewing the relevant policies before sharing personal information with third parties.

Our website and services are primarily intended for businesses and general audiences, not specifically for children.

We do not knowingly collect children's personal information in circumstances where such collection is prohibited by applicable law.

If we become aware of unlawful collection of children's personal information, we will take appropriate steps in accordance with applicable legal requirements.

Where additional safeguards or verifiable parental consent are required by law, we will follow the applicable requirements.

If you submit information about another person, including a customer, employee, team member, or business contact, you must ensure that you are authorised to share that information and that any required notices or permissions have been provided.

You should also avoid sharing confidential credentials, passwords, payment card details, or unnecessary sensitive information through ordinary website forms or unsecured communication channels.

Global Logic Media aims to handle personal information in accordance with applicable Indian data protection and privacy laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), and applicable rules and notifications to the extent they are in force and apply to the relevant processing.

Where applicable, we will provide required notices, obtain valid consent where necessary, facilitate relevant data principal rights, and address grievances in accordance with the applicable legal framework.

The precise obligations and commencement dates may depend on the relevant provisions and notifications in force.

We may update this Privacy Policy to reflect changes in our services, business practices, website technologies, or applicable legal requirements.

Any revised policy will be published on this page with an updated “Last Updated” date.

Where required by law, we will provide additional notice or obtain renewed consent. We encourage visitors and clients to review this page periodically.

If you have questions, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact Global Logic Media using the details below.

For privacy-related enquiries, please use the contact options available on our website or contact us by phone. We will review and respond to requests in accordance with applicable law.
The contact information above does not replace any additional grievance contact details or disclosures that may be legally required for the business.